Shipping & Return Policies
Party Elegance & Gifts.com Shipping and Return Policy:
Connecticut Residents will be charged 6% sales tax on their order.
United States Shipping:
•We ship to all U.S. addresses by UPS Monday through Friday. UPS offers both our customers and us tracking and insurance on your order.
•Items are shipped within 72 hours of receipt of your order.
•Orders cannot be shipped to P.O. Boxes.
General Refunds:
•You MUST contact Party Elegance & Gifts.com via email within 30 days if you intend to return ANY item back to our store. (Please see our mailing address below.)
•Refunds are contingent upon inspection of item(s) once we receive it.
•Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
•We do not refund shipping costs that you pay on returned items.
•A refund can be provided only to the original purchaser and in the method used for original payment (e.g. credit card, check, PayPal, etc).
•Some items such as food items foils, plastics, and footwear cannot be returned once opened.
•Custom printed items and special orders are not refundable.
Damaged Goods:
•If your item is damaged due to manufacturers defect you may return the item within 30 days of delivery for a replacement at no cost. Please contact us immediately via email if the merchandise you purchased is damaged.
•If merchandise is damaged during shipment by UPS, save the item, the box and all packing material. Notify us immediately and we will place a claim with UPS. UPS insures all shipments. UPS customer service may inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product and delivery fees if it is damaged during shipping.
Our return address:
Party Elegance & Gifts.com 951 Chase Parkway Waterbury, CT 06708
Connecticut Residents will be charged 6% sales tax on their order.
United States Shipping:
•We ship to all U.S. addresses by UPS Monday through Friday. UPS offers both our customers and us tracking and insurance on your order.
•Items are shipped within 72 hours of receipt of your order.
•Orders cannot be shipped to P.O. Boxes.
General Refunds:
•You MUST contact Party Elegance & Gifts.com via email within 30 days if you intend to return ANY item back to our store. (Please see our mailing address below.)
•Refunds are contingent upon inspection of item(s) once we receive it.
•Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.
•We do not refund shipping costs that you pay on returned items.
•A refund can be provided only to the original purchaser and in the method used for original payment (e.g. credit card, check, PayPal, etc).
•Some items such as food items foils, plastics, and footwear cannot be returned once opened.
•Custom printed items and special orders are not refundable.
Damaged Goods:
•If your item is damaged due to manufacturers defect you may return the item within 30 days of delivery for a replacement at no cost. Please contact us immediately via email if the merchandise you purchased is damaged.
•If merchandise is damaged during shipment by UPS, save the item, the box and all packing material. Notify us immediately and we will place a claim with UPS. UPS insures all shipments. UPS customer service may inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product and delivery fees if it is damaged during shipping.
Our return address:
Party Elegance & Gifts.com 951 Chase Parkway Waterbury, CT 06708
